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Procurement
The Bank prioritizes transparency and structural efficiency across its purchasing pipelines, managing procurement strictly via official Goods, Works, and Services Procurement Regulations. These automated processes run through dedicated information networks to handle open tenders and price requests seamlessly.
The procurement strategy centers on nine distinct core pillars:
1) Optimal and cost-effective capital allocation.
2) End-to-end transparency while respecting supplier trade secrets prior to final tender decisions.
3) Fair market competition and proactive prevention of collusion among vendors.
4) Total accountability for all participating parties.
5) Absolute zero-tolerance for corruption.
6) Support for domestic manufacturers and service providers (within frameworks ratified by international treaties of the Republic of Kazakhstan).
7) Sourcing of advanced, high-tech, and innovative market options.
8) Equal participation opportunities for prospective vendors unless explicitly modified by national law.
9) Protection of intellectual property rights embedded within acquired products
The Bank carries out procurement of goods and services from a large number of enterprises with state participation. Such purchases individually constitute insignificant amounts and are usually carried out on a commercial basis. Selection criteria in accordance with the legislation of the Republic of Kazakhstan are applied to potential suppliers of goods, works, and services.
The key metrics of procurement activities are presented in the table below:

Additional detailed information on procurement, including the structure by goods, services, and works, as well as local content indicators, is presented in the ESG Databook, which is posted on the official website of the Bank hcsbk.kz, in the section "Sustainable Development / ESG Reporting".