The Bank complies with the Constitution and legislation of the Republic of Kazakhstan, international norms and standards in the field of human rights protection, which are enshrined in the Universal Declaration of Human Rights of the United Nations of December 10, 1948, the United Nations Global Compact, the Declaration of the International Labour Organization on Fundamental Principles and Rights at Work, the United Nations Guiding Principles on Business and Human Rights, in the field of human rights of the international financial institution International Finance Corporation, in the field of human rights of the international financial institution European Bank for Reconstruction and Development, and in the field of human rights of the international financial institution Asian Development Bank.

Otbasy Bank has developed the Regulations in the field of ensuring equal rights, labor protection, and freedom of association, which define the main minimum requirements for identifying, preventing, and tracking potential violations of human rights. Compliance with the principles of the specified Regulations is mandatory for all employees/workers of the Bank.

The Bank's main approach consists in the fact that all people are free and equal in their dignity and rights, regardless of sex, language, age, religion, ethnic and racial affiliation, social origin, property status, or other characteristics and features.

An important factor in ensuring the long-term competitiveness and efficiency of the Bank's activities is guaranteeing socio-cultural diversity, equal opportunities, and inclusiveness for the Bank's employees/workers.

The Bank recognizes the risks of adverse impacts on human rights, as well as the risks of conflicts in all aspects of the Bank's activities, accepts responsibility for the respect of human rights, and takes measures for their protection – it prevents contributing to and profiting from any forms of human rights violations.

The Bank strives to create the most safe and favorable working conditions for all employees/workers of the Bank and its counterparties, and complies with all applicable laws and internal requirements in the field of safety and labor protection.

The Bank strives to implement the highest standards and procedures in terms of ensuring safety and labor protection with the aim of minimizing risks to their health, and is also oriented toward protecting the health of citizens and the environment through the implementation of programs in compliance with environmental standards for housing construction to minimize the impact on the environment, and conducting environmental actions and events to increase the level of environmental awareness of the Bank's employees/workers.

The Bank does not tolerate the use of any forms of forced and compulsory labor, any forms of slavery, and human trafficking. The Bank pays attention to compliance with the rights of children and does not tolerate the use of child labor. The Bank complies with such norms of labor legislation as the regime of working time and rest time of employees. Thereby, the Bank respects the right of employees to private life and ensures the maintenance of a balance between work and personal time.

The Bank intends to improve corporate practices for supporting human rights through conducting an open dialogue with stakeholders, monitoring risks, and implementing advanced practices.

The Bank welcomes the compliance of clients, suppliers, business partners, and other stakeholders with human rights, the basic principles of diversity, and equal opportunities.