Charity and sponsorship are part of the Bank's corporate culture and represent one of the traditional areas of community engagement, ensuring the social, political, and economic stability of the territory where the Bank operates.

For the Bank, charitable activity and sponsorship are significant in terms of strengthening the Bank's business reputation and developing its internal corporate culture. The Bank considers all received appeals for charitable and sponsor assistance and develops a program for involving employees in charitable projects through various forms of participation: private monetary and other donations, where each employee has the opportunity to make a personal contribution to the common cause.

In 2025, through the efforts of the Bank's employees, a fundraising campaign was organized within the framework of the "Asar" initiative for the medical treatment of serious illnesses of five Bank employees.

In May 2025, the "Victory Day" campaign was conducted, during which employees of the Bank's Head Office provided financial assistance and support in the form of grocery baskets to veterans of the Great Patriotic War.

In June 2025, the "Donor Day" campaign was held at the Bank's Head Office in cooperation with the Almaty Blood Center, resulting in the collection of 37 liters of blood to help address the shortage of donor blood for children with oncohematological diseases. 

In September 2025, within the framework of the "Road to School" campaign, assistance was provided to 20 children of the "Ken Zhurek" ("Kind Heart") charitable foundation. Out of the voluntary funds of employees, 450 000 tenge was raised, which was used to purchase certificates for buying school supplies. 

In November 2025, employees of the Bank's Central Branch in the city of Astana took part in a blood donation campaign "Donor Day", which was organized by "Baiterek" NIH" JSC jointly with the Republican State Enterprise on the Right of Economic Management "Research and Production Center for Transfusiology".

At the end of December 2025, a charitable campaign "Wishing Tree" ("Yelka Pozhelaniy") was carried out. Within the framework of this initiative, the Bank's employees fulfilled the New Year dreams of children from large and single-parent families, as well as families raising children with special needs. In total, gifts were presented to 22 children.

Charitable, sponsor, and philanthropic assistance at the expense of the Bank's budget was not carried out in 2025.