Otbasy Bank was established on April 16, 2003, in accordance with Resolution No. 364 of the Government of the Republic of Kazakhstan, to further improve and enhance the efficiency of long-term housing finance and to develop the mortgage lending system aimed at improving the housing conditions of the population. 

The core activities of the Bank include:

The founder of the Bank is the Government of the Republic of Kazakhstan represented by the State Property and Privatization Committee of the Ministry of Finance of the Republic of Kazakhstan, which holds the right to dispose of the state shareholding of the Bank. Since August 2013, the Sole Shareholder of the Bank has been JSC "Baiterek" NIH" (hereinafter – the Holding). The Bank is part of the Holding's group of companies and has no subsidiary organizations, nor does it hold shares in the authorized capital of other legal

The Bank is established in the organizational and legal form of a joint stock company and has:

short name:

-     in the state language: "Отбасы банк" АҚ";

-     in the Russian language: АО "Отбасы банк";

-      in the English language: JSC "Otbasy bank".

Location of the Bank's executive body: Republic of Kazakhstan, Z05K8B9, Astana city, Nura district, Korgalzhyn Highway, building 2A.

The Chair of the Management Board of the Bank is Ibragimova Lyazzat Yerkenovna.

The Bank operates in the Republic of Kazakhstan and maintains a presence in all regions of the country. Nationwide, the Bank has 20 branches, 14 Customer Service Centers, 2 service points, 1 209 independent consultants (agents), 225 consultation centers, and 1 corporate agent – JSC "Kazpost".