The performance evaluation of the Board of Directors and its committees is conducted on an annual basis. At the same time, at least once every three years, the evaluation is conducted with the involvement of an independent professional organization.

The Board of Directors may conduct the evaluation:

-     by its own efforts in accordance with the requirements of the legislation of the Republic of Kazakhstan or internal documents;

-     with the involvement of independent consultants, professional associations, and organizations that assign corporate governance ratings;

-     by other means.

In 2025, the performance evaluation of the Board of Directors, Committees, and members of the Board of Directors was conducted by its own efforts. The evaluation results were approved at a closed meeting of the Board of Directors in May 2025.

Based on the results of the performance evaluation of the Board of Directors, the following is noted:

-     The Board of Directors of the Bank pays sufficient attention and, when adopting decisions, is oriented toward achieving the set goals and protecting the interests of the Bank and its Sole Shareholder;

-     The Board of Directors possesses all necessary tools for proper control over the financial and economic activities of the Bank;

-     The Board of Directors conducts regular monitoring and evaluation of the progress of executing strategic tasks, however, the numerical composition of the Board of Directors of the Bank does not meet the needs of the Bank;

-     The Board of Directors and the executive body duly pay attention to the main risks that may have a material impact on the activity of the Bank;

-     The Board of Directors possesses sufficient time and information for the balanced adoption of important decisions concerning future goals, strategy, policies, and large investment projects;

-     The Chair of the Board of Directors effectively leads the Board of Directors;

-     The Chair of the Board of Directors performs the duties of exercising control and developing the strategy of the Bank at a proper level;

-     Skills and qualifications should be represented on the Board of Directors of the Bank to a greater extent: analytical skills, knowledge of the legislation of Kazakhstan;

-     Meetings of the Board of Directors are not always held in accordance with the Work Plan of the Board of Directors of the Bank;

-     Reports during meetings of the Board of Directors do not always provide sufficiently clear information for adopting balanced decisions;

-     During meetings of the Board of Directors, sufficient time is dedicated to discussing each issue;

-     Members of the Board of Directors dedicate sufficient time to studying the activity of the Bank and its specifics in order to effectively perform their oversight functions.

Based on the results of the performance evaluation of the Committees of the Board of Directors, the members of the Board of Directors also highly rated the professional composition and work of the Committees.