Throughout 2025, the Bank consistently implemented the goals and objectives defined by the Sustainable Development Strategy until 2030, ensuring the gradual integration of sustainability principles into core business lines. Work was carried out across environmental, social, and governance areas, focusing on achieving the established strategic milestones and creating long-term value for society and the national economy.

To ensure systemic coordination and practical execution of strategic initiatives, the Sustainability Action Plan for 2025 was approved, which was developed in alignment with the priorities of the Strategy and key performance indicators. The Plan encompassed a comprehensive set of measures aimed at developing green and social finance, enhancing corporate governance, improving disclosure transparency, and strengthening the ESG risk management system.

The execution of the Action Plan was under the continuous oversight of the Bank's management. The initiatives were implemented by specialized divisions within the approved deadlines and target indicators, with progress analyzed regularly to ensure timely adjustments if required. At the end of the reporting year, the implementation rate of the Action Plan stood at 97%. Notably, a specific initiative to install an automatic lighting control system with motion sensors in the Bank's buildings was postponed due to the relocation of the Bank's Head Office from Almaty to Astana. The timeline and parameters of this measure were revised and incorporated into the next reporting period. This result confirms a high degree of implementation for the planned initiatives and the consistent embedding of sustainable development principles into the Bank's operations.

The performance results of the strategic sustainability KPIs at the end of 2025 are presented below:

Overall, the monitoring results for 2025 confirm the effectiveness of the measures implemented and demonstrate the Bank's readiness to continue working towards the goals of the Sustainable Development Strategy until 2030, ensuring social responsibility and environmental safety across the organization's activities.

The Bank ensures transparency in the implementation of the Strategy through the annual publication of the Sustainability Report, information disclosure within annual corporate reporting, and participation in international ESG ratings, including assessments by the international agency Sustainable Fitch.

A systematic approach to monitoring enables the Bank to respond to changes in the external environment in a timely manner, enhance the efficiency of ESG initiatives, and secure the achievement of strategic sustainability goals.