Sustainable Development Management
The Bank recognizes the importance of its impact on the economy, environment and society to ensure sustainable development in the long term. As part of the implementation of this principle, the Bank approved the updated Sustainability Policy (hereinafter, the Policy) by the Resolution of the Bank’s Board of Directors dated 28.12.2023 (the current Policy is available on the Bank’s website, in the Sustainable Development/ESG Policies section).
The objectives of the Sustainability Policy are:
- to define the principles and directions of the Bank’s activities in the field of sustainable development, including the creation of an efficient and transparent system of interaction with stakeholders;
- to establish the role, competence, responsibility of each body and all employees of the Bank for the implementation of the principles of sustainable development;
- to define the relationship between sustainable development and the Bank’s key processes.
In addressing sustainable development objectives, the Bank relies on its mission, the provisions of the Bank’s Development Strategy, and uses international norms of behavior and principles set out in international standards in the field of sustainable development. The Bank’s mission is: Providing homes for Kazakhstani families and enhancing their sense of homeland. In this regard, the Bank supports the government’s housing construction policy.
In accordance with the provisions of the Policy, the sustainable development management system clearly defines and enshrines the roles, competences, responsibilities of each body and all employees for the implementation of sustainable development principles and standards.
Strategic management and control over the implementation of sustainable development is exercised by the Bank’s Board of Directors.
Sustainable development issues are also delegated to the Strategic Planning and Corporate Development Committee of the Bank’s Board of Directors.
The Management Board ensures the formation of an appropriate sustainable development management system and its implementation, as well as forms an appropriate action plan.
The Bank’s Strategy and Corporate Development Committee is responsible for coordinating sustainable development actions, reviewing and organizing ESG issues, preparing recommendations for the Bank’s Management Board on approving strategic ESG Policy documents, defining KPIs and strategic ESG targets, the approval of which falls within the competence of the Management Body.
All employees and officials at all levels contribute to sustainable development. The head of the Bank’s structural unit supervising the direction of actions in the field of sustainable development is responsible for ensuring the management of this Policy, as well as coordinating approaches to achieving the goals and KPIs of ESG initiatives and control over the implementation of corporate standards in the field of ESG, control over the preparation of the Sustainability Report.
The Bank’s structural units implement an ESG action plan to ensure the achievement of sustainability KPIs set out in the Bank’s Development Strategy, implement the ESG system, and identify ESG risks.
Sustainability reporting is submitted to the Bank’s Board of Directors on an annual basis.
The main department coordinating the Bank’s sustainable development issues is the Planning and Strategic Analysis Department, which performs the following work:
- plans sustainability activities – analyzing the internal and external situation, defining sustainability goals and targets, measures to improve and enhance the Bank’s performance across the three sustainability pillars, responsible persons, required resources and deadlines;
- coordinates the activities of the Bank’s structural units aimed at achieving the goals and objectives of this Policy;
- prepares a report on the implementation of the action plan and KPIs in the field of sustainable development;
- prepares the Bank’s Annual Report including a section on sustainable development;
- prepares the Bank’s Sustainability Report;
- together with the HR and Organizational Activities Management Department, holds training seminars for the Bank’s employees in order to improve the qualifications of the Bank’s officials and employees in the field of sustainable development with the involvement of external trainers or independently;
- interacts with the Bank’s structural units on sustainable development issues, including coordination of the Bank’s internal documents and action plans in the field of sustainable development;
- interacts with international organizations, institutions and agencies on sustainable development issues.
As part of its activities, the Bank implements 9 UN Sustainable Development Goals, information on which is provided in the Bank’s Sustainability Report for the reporting year (the Report is available on the Bank’s website in the Sustainable Development/ESG Reporting section).