SUSTAINABILITY REPORT 2024 Turning the Dream of Home into a Goal

Remuneration of Bank Employees

The Bank ensures equal opportunities for all employees to realize their potential throughout their employment, with impartial and fair assessment of their performance. With regard to establishing a fair remuneration, the Bank is based on the recognition of work results and achievement of key performance indicators, level of qualifications and competences, complexity and quality of work performed.

The Bank’s remuneration system consists of a fixed component (base salary and bonuses) and a variable component (performance-based incentives).

Base salaries are determined in accordance with the grade structure and set in line with the salary scale and staff schedule, which are approved by the Management Board of the Bank.

Each grade level includes a salary range specifying minimum, average, and maximum levels of remuneration.

The salary scale reflects the range of remuneration within each grade, from minimum to maximum.

It is developed based on the principles of internal equity (equal pay for roles of similar value to the Bank within a defined range) and external competitiveness (adequate base pay to attract and retain employees). No incidents of discrimination were recorded during the reporting year.

In the reporting year, the ratio of the average base salary of women to that of men across employee categories was 1:0.8.

The ratio of the base salary of senior executives to the Bank’s average salary level was 1:0.2.

The ratio of the Bank’s minimum wage to the national minimum wage in the Republic of Kazakhstan was 1:0.3.

The ratio of the average salary of the Chair of the Management Board to the Bank’s average employee salary in 2024 was 1:0.2.

As of year-end 2024, the average salary increased by 9 %.

According to internal documents, the Bank covers personnel-related expenses and contributions, which include salaries, mandatory contributions to the Social Health Insurance Fund and Social Insurance Fund, social tax, accrued annual and sick leave expenses, voluntary medical insurance, performance-based bonuses, and cash-based social assistance. The Bank has no legal or customary obligations to pay pensions or similar benefits beyond the contributions made under the state-defined contribution pension plan.