SUSTAINABILITY REPORT 2024 Turning the Dream of Home into a Goal

ESG Products and Services

Social Bonds

In 2024, Otbasy Bank JSC issued its first social bonds on the Kazakhstan Stock Exchange (KASE) in the total amount of KZT 209.9 billion (in nominal value: KZT 170.5 billion at an annual yield of 14.25 %, and KZT 39.3 billion at an annual yield of 15.25 %) for a wide range of investors as part of funding the Nauryz program. The program was developed under the directive of Kassym-Jomart Tokayev, the President of the Republic of Kazakhstan, to support the country’s social policy. At the time of placement, the bond yields corresponded to the base rate set by the National Bank of the Republic of Kazakhstan. The bonds were issued at market rates of 14-15 %. Additionally, KZT 6.2 billion from the reserve of the Government of the Republic of Kazakhstan was allocated to subsidize the interest rate down to 7 % for loans to socially vulnerable groups. The bondholders included second-tier banks and brokerage firms (42 %), insurance companies (34 %), and institutional investors (24 %).

Report on the Placement of Bonds under the Nauryz Program

No.

Placement Date

Ticker / ISIN

Coupon Rate (annual %)

Number of Bonds Placed

Amount Raised (KZT million)

1

24.07.2024

JSBNb2 / KZ2C00011658

14.25 %

100,000,000

100,000.00

JSBNb3 / KZ2C00011740

70,500,000

70,500.00

2

13.12.2024

JSBNb4 / KZ2C00011757

15.25 %

29,300,000

29,300.00

3

27.12.2024

10,049,631

10,109.23

Total in 2024:

209,849,631

209,909.23

The Bank’s social bonds provide investors with the following advantages:

  • Partnership with a reliable and stable financial institution like Otbasy Bank JSC, which has a sovereign-level credit rating, and participation in a national-level social initiative under the Nauryz program aimed at improving the standard of living.
  • Coupon income is exempt from taxation because Otbasy Bank is included in the list of financial agencies of the Republic of Kazakhstan and its bonds are listed on the KASE official list.
  • The Bank’s bonds are included in the repo basket of bonds issued by state-participation entities and are expected to have a market maker.
  • Bond maturity is 5 years.
  • Coupon payments are made twice a year.

Participants of the Nauryz program included citizens who did not own housing or conduct real estate transactions within the past 5 years. Among them were employees of budget-funded institutions, military personnel, and staff of specialized government agencies, as well as members of socially vulnerable groups: people on municipal housing waiting lists, persons with disabilities (Groups 1 and 2), orphans, large families, families raising children with disabilities, and single-parent families.

Below is a breakdown of the funds utilized, disaggregated by region/single-industry towns/regional centers/districts, as well as by age group (youth, etc.), gender (male/female), and categories of socially vulnerable groups.

Loans Issued by Region and Gender

Region

Total

 

Women

Men

Number

Loan Amount (KZT ‘000)

 

Number

Share (%)

Loan Amount (KZT ‘000)

Average Loan Amount (KZT ‘000)

Number

Share (%)

Loan Amount (KZT ‘000)

Average Loan Amount (KZT ‘000)

Almaty

1,502

46,207,491

 

801

53 %

23,492,446

29,329

701

47 %

22,715,045

32,404

Astana

1,593

43,165,746

 

796

50 %

20,020,411

25,151

797

50 %

23,145,335

29,041

Shymkent

466

11,950,607

 

229

49 %

5,661,272

24,722

237

51 %

6,289,335

26,537

Single-Industry Towns

138

2,507,115

 

60

43 %

970,403

16,173

78

57 %

1,536,712

19,701

Abay

3

35,200

 

1

33 %

11,200

11,200

2

67 %

24,000

12,000

Aksai

30

578,936

 

17

57 %

313,075

18,416

13

43 %

265,861

20,451

Aksu

5

76,757

 

4

80 %

47,900

11,975

1

20 %

28,857

28,857

Arkalyk

1

22,000

 

 

0 %

 

 

1

100 %

22,000

22,000

Balkhash

15

306,960

 

7

47 %

115,974

16,568

8

53 %

190,986

23,873

Zhanaozen

21

390,233

 

13

62 %

234,091

18,007

8

38 %

156,142

19,518

Kentau

1

30,000

 

 

0 %

 

 

1

100 %

30,000

30,000

Rudny

11

141,000

 

6

55 %

72,746

12,124

5

45 %

68,254

13,651

Satpayev

15

318,850

 

5

33 %

87,500

17,500

10

67 %

231,350

23,135

Stepnogorsk

1

10,800

 

 

0 %

 

 

1

100 %

10,800

10,800

Tekeli

1

18,400

 

 

0 %

 

 

1

100 %

18,400

18,400

Temirtau

7

105,036

 

1

14 %

8,400

8,400

6

86 %

96,636

16,106

Khromtau

8

178,182

 

1

13 %

21,870

21,870

7

88 %

156,312

22,330

Shakhtinsk

3

51,302

 

1

33 %

14,848

14,848

2

67 %

36,454

18,227

Ekibastuz

16

243,460

 

4

25 %

42,800

10,700

12

75 %

200,660

16,722

Regional Centers

1,901

44,140,780

 

733

39 %

15,640,587

21,338

1,168

61 %

28,500,193

24,401

Aktau

79

1,732,419

 

32

41 %

594,802

18,588

47

59 %

1,137,617

24,205

Aktobe

328

7,238,286

 

142

43 %

2,945,755

20,745

186

57 %

4,292,531

23,078

Atyrau

91

2,233,565

 

40

44 %

949,594

23,740

51

56 %

1,283,971

25,176

Zhezkazgan

3

84,969

 

1

33 %

24,969

24,969

2

67 %

60,000

30,000

Karaganda

194

5,015,621

 

63

32 %

1,488,364

23,625

131

68 %

3,527,257

26,926

Kokshetau

113

2,455,758

 

32

28 %

683,336

21,354

81

72 %

1,772,422

21,882

Kostanay

273

5,868,666

 

130

48 %

2,560,930

19,699

143

52 %

3,307,736

23,131

Kyzylorda

17

413,928

 

6

35 %

156,000

26,000

11

65 %

257,928

23,448

Konaev

18

455,363

 

6

33 %

133,226

22,204

12

67 %

322,137

26,845

Pavlodar

23

677,177

 

6

26 %

173,288

28,881

17

74 %

503,889

29,641

Petropavlovsk

74

1,723,273

 

18

24 %

345,190

19,177

56

76 %

1,378,083

24,609

Semey

130

3,172,512

 

38

29 %

839,455

22,091

92

71 %

2,333,057

25,359

Taldykorgan

31

693,224

 

14

45 %

288,119

20,580

17

55 %

405,105

23,830

Taraz

123

2,793,222

 

45

37 %

925,992

20,578

78

63 %

1,867,230

23,939

Turkestan

29

656,494

 

11

38 %

254,398

23,127

18

62 %

402,097

22,339

Uralsk

233

5,279,065

 

114

49 %

2,414,138

21,177

119

51 %

2,864,927

24,075

Ust-Kamenogorsk

142

3,647,239

 

35

25 %

863,032

24,658

107

75 %

2,784,207

26,021

Districts and Villages

1,185

28,725,176

 

624

53 %

14,449,299

23,156

561

47 %

14,275,877

25,447

Total

6,785

176,696,914

 

3,243

48 %

80,234,417

24,741

3,542

52 %

96,462,497

27,234

Loans Issued by Age Group

Region

Under 35

 

Over 35

Number

Loan Amount (KZT ‘000)

Average Loan Amount (KZT ‘000)

 

Number

Loan Amount (KZT ‘000)

Average Loan Amount (KZT ‘000)

Almaty

746

23,227,889

31,137

 

756

22,979,601

30,396

Astana

881

24,065,800

27,316

 

712

19,099,946

26,826

Shymkent

253

6,480,791

25,616

 

213

5,469,816

25,680

Single-Industry Towns

73

1,430,113

19,591

 

65

1,077,002

16,569

Abay

 

 

 

 

3

35,200

11,733

Aksai

17

340,473

20,028

 

13

238,463

18,343

Aksu

 

 

 

 

5

76,757

15,351

Arkalyk

1

22,000

22,000

 

 

 

 

Balkhash

9

183,789

20,421

 

6

123,171

20,529

Zhanaozen

14

257,033

18,360

 

7

133,200

19,029

Kentau

 

 

 

 

1

30,000

30,000

Rudny

1

16,500

16,500

 

10

124,500

12,450

Satpayev

13

290,350

22,335

 

2

28,500

14,250

Stepnogorsk

1

10,800

10,800

 

 

 

 

Tekeli

1

18,400

18,400

 

 

 

 

Temirtau

2

28,896

14,448

 

5

76,140

15,228

Khromtau

6

140,312

23,385

 

2

37,870

18,935

Shakhtinsk

1

20,000

20,000

 

2

31,302

15,651

Ekibastuz

7

101,560

14,509

 

9

141,900

15,767

Regional Centers

1,014

23,768,317

23,440

 

887

20,372,462

22,968

Aktau

52

1,153,795

22,188

 

27

578,624

21,431

Aktobe

183

4,056,181

22,165

 

145

3,182,105

21,946

Atyrau

55

1,373,384

24,971

 

36

860,181

23,894

Zhezkazgan

2

60,000

30,000

 

1

24,969

24,969

Karaganda

97

2,574,190

26,538

 

97

2,441,431

25,169

Kokshetau

51

1,120,964

21,980

 

62

1,334,794

21,529

Kostanay

141

3,141,520

22,280

 

132

2,727,146

20,660

Kyzylorda

16

399,928

24,995

 

1

14,000

14,000

Konaev

8

215,671

26,959

 

10

239,691

23,969

Pavlodar

13

384,589

29,584

 

10

292,588

29,259

Petropavlovsk

45

1,037,698

23,060

 

29

685,575

23,641

Semey

59

1,411,075

23,917

 

71

1,761,437

24,809

Taldykorgan

12

285,897

23,825

 

19

407,327

21,438

Taraz

66

1,510,249

22,883

 

57

1,282,973

22,508

Turkestan

18

397,675

22,093

 

11

258,819

23,529

Uralsk

115

2,636,617

22,927

 

118

2,642,448

22,394

Ust-Kamenogorsk

81

2,008,886

24,801

 

61

1,638,354

26,858

Districts and Villages

518

12,797,960

24,706

 

667

15,927,216

23,879

Total

3,485

91,770,870

26,333

 

3,300

84,926,044

25,735

Loans Issued to Socially Vulnerable Groups and Local Executive Bodies Waitlist Applicants

Region

Single Parents

Large Families

Families with Children with Disabilities_2

 

WWII Veterans Equivalent

Disabled (Group 1 & 2)

Returnees

Total Number

Total Loan Amount (KZT ‘000)

Number

Loan Amount (KZT ‘000)

Average Loan Amount (KZT ‘000)

Number

Loan Amount (KZT ‘000)

Average Loan Amount (KZT ‘000)

Number

Loan Amount (KZT ‘000)

Average Loan Amount (KZT ‘000)

 

Number

Loan Amount (KZT ‘000)

Average Loan Amount (KZT ‘000)

Number

Loan Amount (KZT ‘000)

Average Loan Amount (KZT ‘000)

Number

Loan Amount (KZT ‘000)

Average Loan Amount (KZT ‘000)

Almaty

189

5,556,276

29,398

141

4,444,278

31,520

18

534,104

29,672

 

 

 

 

11

326,006

29,637

 

 

 

691

21,321,406

Astana

145

3,493,603

24,094

84

2,499,168

29,752

23

673,855

29,298

 

1

21,546

21,546

10

232,616

23,262

 

 

 

536

14,344,277

Shymkent

39

900,236

23,083

56

1,486,711

26,548

3

73,673

24,558

 

 

 

 

2

49,987

24,993

 

 

 

206

5,325,170

Single-Industry Towns

22

356,032

16,183

3

70,850

23,617

1

22,000

22,000

 

 

 

 

1

10,000

10,000

1

16,500

16,500

53

929,403

Aksai

8

149,112

18,639

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

15

288,962

Aksu

1

16,000

16,000

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

16,000

Arkalyk

 

 

 

 

 

 

1

22,000

22,000

 

 

 

 

 

 

 

 

 

 

1

22,000

Balkhash

4

68,000

17,000

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

81,000

Zhanaozen

4

62,200

15,550

3

70,850

23,617

 

 

 

 

 

 

 

1

10,000

10,000

 

 

 

12

213,291

Rudny

1

6,350

6,350

 

 

 

 

 

 

 

 

 

 

 

 

 

1

16,500

16,500

5

64,050

Satpayev

2

25,000

12,500

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

112,000

Temirtau

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

15,382

Khromtau

1

21,870

21,870

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

21,870

Shakhtinsk

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

34,848

Ekibastuz

1

7,500

7,500

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

60,000

Regional Centers

166

3,317,490

19,985

88

2,155,582

24,495

21

465,326

22,158

 

2

48,037

24,019

13

252,180

19,398

 

 

 

826

19,158,134

Aktau

10

168,704

16,870

7

133,254

19,036

8

155,852

19,482

 

 

 

 

 

 

 

 

 

 

39

783,625

Aktobe

22

456,154

20,734

21

492,358

23,446

1

30,000

30,000

 

1

18,500

18,500

4

69,376

17,344

 

 

 

117

2,609,465

Atyrau

9

202,543

22,505

6

162,240

27,040

2

42,200

21,100

 

 

 

 

 

 

 

 

 

 

48

1,152,488

Zhezkazgan

 

 

 

1

30,000

30,000

 

 

 

 

 

 

 

 

 

 

 

 

 

3

84,969

Karaganda

13

302,540

23,272

7

200,220

28,603

1

21,500

21,500

 

1

29,537

29,537

4

89,196

22,299

 

 

 

84

2,156,573

Kokshetau

13

251,239

19,326

1

23,200

23,200

 

 

 

 

 

 

 

1

19,570

19,570

 

 

 

45

986,533

Kostanay

32

585,112

18,285

4

87,157

21,789

 

 

 

 

 

 

 

 

 

 

 

 

 

113

2,415,986

Kyzylorda

1

23,400

23,400

 

 

 

1

23,000

23,000

 

 

 

 

 

 

 

 

 

 

5

121,400

Konaev

1

15,290

15,290

 

 

 

 

 

 

 

 

 

 

1

17,861

17,861

 

 

 

4

86,878

Pavlodar

1

30,000

30,000

1

30,000

30,000

 

 

 

 

 

 

 

 

 

 

 

 

 

13

387,588

Petropavlovsk

7

131,484

18,783

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

32

746,759

Semey

8

156,541

19,568

6

161,145

26,857

1

30,000

30,000

 

 

 

 

 

 

 

 

 

 

49

1,158,707

Taldykorgan

5

103,085

20,617

1

19,152

19,152

 

 

 

 

 

 

 

 

 

 

 

 

 

15

360,937

Taraz

6

128,060

21,343

14

325,205

23,229

1

13,608

13,608

 

 

 

 

 

 

 

 

 

 

59

1,375,240

Turkestan

2

45,615

22,808

1

29,600

29,600

1

9,400

9,400

 

 

 

 

1

19,625

19,625

 

 

 

19

419,412

Uralsk

29

553,425

19,084

16

409,991

25,624

1

30,000

30,000

 

 

 

 

2

36,554

18,277

 

 

 

134

3,101,972

Ust-Kamenogorsk

7

164,298

23,471

2

52,060

26,030

4

109,766

27,442

 

 

 

 

 

 

 

 

 

 

47

1,209,604

Districts and Villages

152

3,364,017

22,132

104

2,637,250

25,358

15

406,988

27,133

 

 

 

 

6

164,440

27,407

 

 

 

528

12,784,240

Total

713

16,987,654

23,826

476

13,293,840

27,928

81

2,175,945

26,864

 

3

69,583

23,194

43

1,035,228

24,075

1

16,500

16,500

2,840

73,862,630

Region

Public Servants

Retirees

Undefined Category

Total Number

Total Loan Amount (KZT ‘000)

Number

Loan Amount (KZT ‘000)

Average Loan Amount (KZT ‘000)

Number

Loan Amount (KZT ‘000)

Average Loan Amount (KZT ‘000)

Number

Loan Amount (KZT ‘000)

Average Loan Amount (KZT ‘000)

Almaty

331

10,436,999

31,532

1

23,743

23,743

 

 

 

691

21,321,406

Astana

272

7,401,523

27,211

1

21,965

21,965

 

 

 

536

14,344,277

Shymkent

106

2,814,564

26,552

 

 

 

 

 

 

206

5,325,170

Single-Industry Towns

25

454,021

18,161

 

 

 

 

 

 

53

929,403

Aksai

7

139,850

19,979

 

 

 

 

 

 

15

288,962

Aksu

 

 

 

 

 

 

 

 

 

1

16,000

Arkalyk

 

 

 

 

 

 

 

 

 

1

22,000

Balkhash

1

13,000

13,000

 

 

 

 

 

 

5

81,000

Zhanaozen

4

70,241

17,560

 

 

 

 

 

 

12

213,291

Rudny

3

41,200

13,733

 

 

 

 

 

 

5

64,050

Satpayev

4

87,000

21,750

 

 

 

 

 

 

6

112,000

Temirtau

1

15,382

15,382

 

 

 

 

 

 

1

15,382

Khromtau

 

 

 

 

 

 

 

 

 

1

21,870

Shakhtinsk

2

34,848

17,424

 

 

 

 

 

 

2

34,848

Ekibastuz

3

52,500

17,500

 

 

 

 

 

 

4

60,000

Regional Centers

501

12,035,607

24,023

8

154,402

19,300

27

729,510

27,019

826

19,158,134

Aktau

13

303,016

23,309

1

22,800

22,800

 

 

 

39

783,625

Aktobe

68

1,543,077

22,692

 

 

 

 

 

 

117

2,609,465

Atyrau

31

745,505

24,049

 

 

 

 

 

 

48

1,152,488

Zhezkazgan

1

30,000

30,000

1

24,969

24,969

 

 

 

3

84,969

Karaganda

29

739,070

25,485

2

45,000

22,500

27

729,510

27,019

84

2,156,573

Kokshetau

30

692,524

23,084

 

 

 

 

 

 

45

986,533

Kostanay

73

1,682,085

23,042

4

61,633

15,408

 

 

 

113

2,415,986

Kyzylorda

3

75,000

25,000

 

 

 

 

 

 

5

121,400

Konaev

2

53,727

26,864

 

 

 

 

 

 

4

86,878

Pavlodar

11

327,588

29,781

 

 

 

 

 

 

13

387,588

Petropavlovsk

25

615,275

24,611

 

 

 

 

 

 

32

746,759

Semey

34

811,021

23,854

 

 

 

 

 

 

49

1,158,707

Taldykorgan

9

238,700

26,522

 

 

 

 

 

 

15

360,937

Taraz

38

908,367

23,904

 

 

 

 

 

 

59

1,375,240

Turkestan

14

315,172

22,512

 

 

 

 

 

 

19

419,412

Uralsk

86

2,072,003

24,093

 

 

 

 

 

 

134

3,101,972

Ust-Kamenogorsk

34

883,479

25,985

 

 

 

 

 

 

47

1,209,604

Districts and Villages

250

6,183,546

24,734

1

28,000

28,000

 

 

 

528

12,784,240

Total

1,485

39,326,260

26,482

11

228,110

20,737

27

729,510

27,019

2,840

73,862,630

According to mortgage market data analysis, average interest rates for mortgage loans from second-tier banks range from 14 % to 22.5 % annually. Under the Nauryz program, the final loan interest rate for borrowers was 9 % (EAR from 9.4 % to 13 %). For socially vulnerable citizens as defined in Article 68 of the Housing Relations Act of the Republic of Kazakhstan, the interest rate was 7 % (EAR from 7.1 % to 9.6 %). Thus, the Nauryz program is an effective instrument for providing preferential housing loans to socially vulnerable groups, young families, and regional residents. Due to stable funding through bond issuance and government subsidies, the program maintains low interest rates, ensuring wide accessibility.

At the end of 2024, during the annual KASE award ceremony honoring member organizations and listed companies that made significant contributions to the capital market, Otbasy Bank JSC received an award in the category ESG Bond Market Leader. The Bank’s social bonds aimed at supporting the national social housing program demonstrate the institution’s sustainability focus, its successful strategic positioning, and high trust from institutional investors and partners.

In 2025, the Bank will continue the implementation of the Nauryz program. To finance the program, the Bank also plans to issue additional social bonds, open to all investors, including individuals, as a reliable and attractive financial instrument.