Legal Proceedings

In 2024, there were no ongoing legal proceedings related to marketing or the disclosure of information about financial products to new or existing customers.

There were no legal proceedings concerning the confidentiality of customer information.

No investigations were conducted regarding the Bank’s accounting practices.

However, one legal case with a customer occurred due to an incorrectly executed procedure for the gratuitous transfer of a deposit, resulting in a financial loss for the Bank of KZT 949,355.