SUSTAINABILITY REPORT 2024 Turning the Dream of Home into a Goal

About the Bank

Otbasy bank was established on 16 April 2003, in accordance with Resolution No. 364 of the Government of the Republic of Kazakhstan, with the aim of further enhancing and increasing the efficiency of long-term housing finance and developing a mortgage lending system to improve housing conditions for the population.

The Bank’s core activities include:

The founder of the Bank is the Government of the Republic of Kazakhstan, represented by the Committee of State Property and Privatization under the Ministry of Finance, which holds the state-owned shares of the Bank. Since August 2013, the sole shareholder of the Bank has been Baiterek National Management Holding JSC (hereinafter referred to as the Holding). The Bank is a part of the Holding’s group of companies. It has no subsidiaries and holds no stakes in the charter capital of other legal entities.

The Bank operates as a joint stock company and its:

Full name:

In Kazakh: “Отбасы банк” тұрғын үй құрылыс жинақ банкi” акционерлiк қоғамы;

In Russian: Акционерное общество “Жилищный строительный сберегательный банк “Отбасы банк”;

In English: Otbasy Bank Housing Construction Savings Bank Joint Stock Company.

Abbreviated name:

In Kazakh: “Отбасы банк” АҚ;

In Russian: АО “Отбасы банк”;

In English: Otbasy Bank JSC.

Registered address of the Bank’s executive body: 

91 Abylai Khan Avenue, Almaly District, Almaty, A05A2X0, Republic of Kazakhstan.

Lyazzat Ibragimova is the Chair of the Bank’s Management Board.

The Bank operates throughout the Republic of Kazakhstan and has a presence in all regions of the country.

Regional network

branches
20
branches
service centers
17
service centers
service points
2
service points

Agent network

legal entity agent – Kazpost JSC
1
legal entity agent – Kazpost JSC
consulting centers
181
consulting centers
agent- consultants
1 150
agent- consultants