Stakeholder engagement

The Bank pays due attention to stakeholder engagement in order to implement a successful and effective Sustainable Development Policy.

The Bank defines three groups of stakeholders depending on the area of influence: area of authority and responsibility, area of direct influence, area of indirect influence.

The main forms of stakeholder engagement are: joint programs and projects, memoranda of cooperation, joint working groups, activity reporting, meetings, sessions, publications, interviews, etc. The process of organizing the Bank's stakeholder engagement is based on the engagement principle, which implies taking into account the interests of stakeholders at all stages of the Bank's business management process and involving stakeholders in discussing significant topics and important issues, potential risks and boundaries of responsibility.

In order to organize stakeholder relationship management, the Bank focuses its activities on the following basic principles:

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  Respecting and taking into account the interests of all stakeholders;

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  striving to actively inform target audiences about its activities;

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  ensuring objectivity, credibility, independence and a high level of information transparency, as well as the use of financial resources;

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  ensuring open and productive co-operation with all stakeholders;

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  fulfilment of commitments made to stakeholders;

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  receiving feedback from stakeholders on a regular basis.