Dear customers!
6 May 2026
On 7 and 9 May 2026, the Otbasy Bank contact centre will not be operating.
You can send your questions via the Quanysh-AI online consultant, which operates around the clock. The online consultant is also available on weekends and public holidays.
The Quanysh-AI chatbot is available in the bank’s mobile app and on the official websites hcsbk.kz, otbasybank.kz and enpf-otbasy.kz.
