FAQs
ACCOUNT FUNDING
How to fund my account without a commission?
How to fund my account without a commission?
Updated 07/01/2024 12:06:42 pm
You can fund the deposit, repay the loan without commission through the following payment methods:
1) Otbasy bank: Internet bank and Otbasy bank application, cash desks and terminals. You can get the addresses of cash desks and terminals here.
2) Halyk Bank: Internet banking, ATM, payment terminal;
3) Bank Center Credit: Internet banking, ATM, payment terminal;
4) Kaspi Bank: kaspi.kz;
5) E-government website: egov.kz
6) Kazpost cash desks.
To fund the account, you must specify a 12-digit alternative account code, with the exception of methods 1.
Issuing banks may set additional fees for transfer operations. More detailed information about the different payment methods can be found here.
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1) Otbasy bank: Internet bank and Otbasy bank application, cash desks and terminals. You can get the addresses of cash desks and terminals here.
2) Halyk Bank: Internet banking, ATM, payment terminal;
3) Bank Center Credit: Internet banking, ATM, payment terminal;
4) Kaspi Bank: kaspi.kz;
5) E-government website: egov.kz
6) Kazpost cash desks.
To fund the account, you must specify a 12-digit alternative account code, with the exception of methods 1.
Issuing banks may set additional fees for transfer operations. More detailed information about the different payment methods can be found here.
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Can another person fund my account for me?
Can another person fund my account for me?
Updated 07/01/2024 02:06:52 pm
Yes,they can. When funding the account through the cash desk of the Bank, it is necessary to present an identity card
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Can I fund my account without ID?
Can I fund my account without ID?
Updated 07/01/2024 12:09:46 pm
It is possible, except for making a payment through the cash register
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Can I fund my account with an IIN number?
Can I fund my account with an IIN number?
Updated 07/01/2024 12:11:15 pm
You can do this by using the terminal of our Bank.
Terminal addresses can be obtained here or via WhatsApp at +77059251301 and in the Otbasy Bank Telegram channel (account @quanysh_bot).
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Terminal addresses can be obtained here or via WhatsApp at +77059251301 and in the Otbasy Bank Telegram channel (account @quanysh_bot).
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Can I fund my account online?
Can I fund my account online?
Updated 07/01/2024 12:12:18 pm
You can fund your account online in the following ways:
1) Internet bank Otbasy bank;
2) Otbasy bank mobile application. Download the Otbasy bank mobile app from the AppStore or PlayMarket;
3) egov.kz/Mobile application egov.kz;
4) kaspi.kz;
5) Halyk Bank homebank.kz;
6) Eurasian Bank StarBanking.kz;
7) RBK Bank - My RBK
8) Bereke Bank - B-Bank
To fund the account, you must specify a 12-digit alternative account code, with the exception of methods 1), 2).
You can get more information about payment methods here.
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1) Internet bank Otbasy bank;
2) Otbasy bank mobile application. Download the Otbasy bank mobile app from the AppStore or PlayMarket;
3) egov.kz/Mobile application egov.kz;
4) kaspi.kz;
5) Halyk Bank homebank.kz;
6) Eurasian Bank StarBanking.kz;
7) RBK Bank - My RBK
8) Bereke Bank - B-Bank
To fund the account, you must specify a 12-digit alternative account code, with the exception of methods 1), 2).
You can get more information about payment methods here.
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How much will the online transfer fee be deducted?
How much will the online transfer fee be deducted?
Updated 07/01/2024 12:13:11 pm
The commission is not charged through the following online payments:
1) Internet bank Otbasy bank;
2) Otbasy bank mobile application. Download the Otbasy bank mobile app from the AppStore or PlayMarket;
3) egov.kz/Mobile application egov.kz;
4) kaspi.kz;
5) Halyk Bank homebank.kz;
6) Eurasian Bank StarBanking.kz;
7) RBK Bank
8) Bereke Bank
The commission is withheld in accordance with the established tariffs of partners:
- beeline: payment from the balance, commission in the amount of 1,5% of the payment amount;
Issuing banks may set additional fees for transfer operations. For more information on alternative payment methods, please go here
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1) Internet bank Otbasy bank;
2) Otbasy bank mobile application. Download the Otbasy bank mobile app from the AppStore or PlayMarket;
3) egov.kz/Mobile application egov.kz;
4) kaspi.kz;
5) Halyk Bank homebank.kz;
6) Eurasian Bank StarBanking.kz;
7) RBK Bank
8) Bereke Bank
The commission is withheld in accordance with the established tariffs of partners:
- beeline: payment from the balance, commission in the amount of 1,5% of the payment amount;
Issuing banks may set additional fees for transfer operations. For more information on alternative payment methods, please go here
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What account number do I need to specify for online funding?
What account number do I need to specify for online funding?
Updated 07/01/2024 12:14:27 pm
An alternative 12-digit account code is required.
An alternative account code for the deposit is specified in the Certificate/HCS Agreement; for the loan - in the Current Account and Bank Loan Agreements.
You can also get an alternative code with the help of a personal consultant Quanysh bot in WhatsApp (number +77059251301), in the Otbasy bank Telegram channel (account @ quanysh_bot).
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An alternative account code for the deposit is specified in the Certificate/HCS Agreement; for the loan - in the Current Account and Bank Loan Agreements.
You can also get an alternative code with the help of a personal consultant Quanysh bot in WhatsApp (number +77059251301), in the Otbasy bank Telegram channel (account @ quanysh_bot).
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Can I fund my account with your Bank from my account with another bank?
Can I fund my account with your Bank from my account with another bank?
Updated 07/01/2024 12:14:47 pm
Yes, it is allowed to fund the account by non-cash transfer of money from the Depositor's account in second-tier banks. Banks can set additional fees for transfer operations.
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What bank cards are used to make the payment?
What bank cards are used to make the payment?
Updated 07/01/2024 12:15:07 pm
Bank cards VISA, VISA Electron, Mastercard, Maestro/Cirrus of all banks, American Express (only for customers of Kazkommertsbank JSC) and Kaspi Wallet (only for customers of kaspi.kz) are accepted for payment.
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I funded the savings account on Saturday, but the statement shows the date of payment retroactively
I funded the savings account on Saturday, but the statement shows the date of payment retroactively
Updated 07/01/2024 12:15:25 pm
In case of funding of the deposit on non-working days (Saturday, Sunday and other weekends), the contribution to the deposit is accounted for on the previous operating day.
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When funding my account online, how can I get a check?
When funding my account online, how can I get a check?
Updated 07/01/2024 12:15:44 pm
After successful replenishment of the account, an electronic check is sent to the e-mail specified by you.
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