BRANCHES AND TERMINALS | АО "Отбасы банк"

FAQs

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                            [NAME] => I am switching to a housing loan, which branch should I go to?
                            [~NAME] => I am switching to a housing loan, which branch should I go to?
                            [IBLOCK_ID] => 171
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                            [PREVIEW_TEXT] => 
In order to switch to a housing loan, it is recommended to contact the Bank's branch, where the post-credit service department operates on weekdays from 9:00 to 16:00. [~PREVIEW_TEXT] => In order to switch to a housing loan, it is recommended to contact the Bank's branch, where the post-credit service department operates on weekdays from 9:00 to 16:00. [IBLOCK_SECTION_ID] => 4617 [~IBLOCK_SECTION_ID] => 4617 [TIMESTAMP_X] => 07/01/2024 10:52:26 am [~TIMESTAMP_X] => 07/01/2024 10:52:26 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [1] => Array ( [ID] => 431079 [~ID] => 431079 [NAME] => I want to make a termination, I was told to contact the bank branch? [~NAME] => I want to make a termination, I was told to contact the bank branch? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => If the amount to be terminated exceeds 1 000 000 (million) tenge, it is recommended to pre-register with the manager at the bank branch. We also remind you that the amount of up to 1 million tenge can be withdrawn online through the bank's mobile application. [~PREVIEW_TEXT] => If the amount to be terminated exceeds 1 000 000 (million) tenge, it is recommended to pre-register with the manager at the bank branch. We also remind you that the amount of up to 1 million tenge can be withdrawn online through the bank's mobile application. [IBLOCK_SECTION_ID] => 4617 [~IBLOCK_SECTION_ID] => 4617 [TIMESTAMP_X] => 07/01/2024 10:54:29 am [~TIMESTAMP_X] => 07/01/2024 10:54:29 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [2] => Array ( [ID] => 431082 [~ID] => 431082 [NAME] => I have a partial/full early repayment, in which branch and at what time to approach? [~NAME] => I have a partial/full early repayment, in which branch and at what time to approach? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => To make partial or full repayment of the loan at the Bank's branch, you should visit the post-credit service department on weekdays from 9:00 to 16:00. [~PREVIEW_TEXT] => To make partial or full repayment of the loan at the Bank's branch, you should visit the post-credit service department on weekdays from 9:00 to 16:00. [IBLOCK_SECTION_ID] => 4617 [~IBLOCK_SECTION_ID] => 4617 [TIMESTAMP_X] => 07/01/2024 10:54:50 am [~TIMESTAMP_X] => 07/01/2024 10:54:50 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [3] => Array ( [ID] => 431085 [~ID] => 431085 [NAME] => What happens to my reservation if I can't make it in time? [~NAME] => What happens to my reservation if I can't make it in time? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => When booking, you are assigned a time for servicing by the Bank's specialists, in case of delay, the booking time may be missed. In the event of a delay related to the service of a previous customer, the start time of your service may be changed. [~PREVIEW_TEXT] => When booking, you are assigned a time for servicing by the Bank's specialists, in case of delay, the booking time may be missed. In the event of a delay related to the service of a previous customer, the start time of your service may be changed. [IBLOCK_SECTION_ID] => 4617 [~IBLOCK_SECTION_ID] => 4617 [TIMESTAMP_X] => 07/01/2024 10:55:33 am [~TIMESTAMP_X] => 07/01/2024 10:55:33 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [4] => Array ( [ID] => 431088 [~ID] => 431088 [NAME] => Can I cancel my reservation? [~NAME] => Can I cancel my reservation? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => If the customer does not appear, the reservation will be automatically canceled. You can cancel your reservation in advance on the same website where you made the booking. [~PREVIEW_TEXT] => If the customer does not appear, the reservation will be automatically canceled. You can cancel your reservation in advance on the same website where you made the booking. [IBLOCK_SECTION_ID] => 4617 [~IBLOCK_SECTION_ID] => 4617 [TIMESTAMP_X] => 07/01/2024 10:55:52 am [~TIMESTAMP_X] => 07/01/2024 10:55:52 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [5] => Array ( [ID] => 431091 [~ID] => 431091 [NAME] => Can I rebook an appointment? [~NAME] => Can I rebook an appointment? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => Yes, go to the bank's Otbasy website, go to the "register online" section, enter your details and you can rebook your appointment. [~PREVIEW_TEXT] => Yes, go to the bank's Otbasy website, go to the "register online" section, enter your details and you can rebook your appointment. [IBLOCK_SECTION_ID] => 4617 [~IBLOCK_SECTION_ID] => 4617 [TIMESTAMP_X] => 07/01/2024 10:56:14 am [~TIMESTAMP_X] => 07/01/2024 10:56:14 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [6] => Array ( [ID] => 431070 [~ID] => 431070 [NAME] => Where can I see branches and terminals in my city? [~NAME] => Where can I see branches and terminals in my city? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => All branches and terminals in the Republic of Kazakhstan can be viewed here [~PREVIEW_TEXT] => All branches and terminals in the Republic of Kazakhstan can be viewed here [IBLOCK_SECTION_ID] => 4617 [~IBLOCK_SECTION_ID] => 4617 [TIMESTAMP_X] => 07/01/2024 10:51:59 am [~TIMESTAMP_X] => 07/01/2024 10:51:59 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) ) [4620] => Array ( [0] => Array ( [ID] => 431094 [~ID] => 431094 [NAME] => Where are your terminals located? [~NAME] => Where are your terminals located? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => The addresses of the Bank's terminals can be obtained by clicking here [~PREVIEW_TEXT] => The addresses of the Bank's terminals can be obtained by clicking here [IBLOCK_SECTION_ID] => 4620 [~IBLOCK_SECTION_ID] => 4620 [TIMESTAMP_X] => 07/01/2024 10:57:00 am [~TIMESTAMP_X] => 07/01/2024 10:57:00 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [1] => Array ( [ID] => 431097 [~ID] => 431097 [NAME] => Is there a fee when making a payment through terminals? [~NAME] => Is there a fee when making a payment through terminals? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => No commission is charged when making payments through the Bank's terminals. At the same time, the client can deposit no more than 450 000 tenge through the terminal for one transaction. [~PREVIEW_TEXT] => No commission is charged when making payments through the Bank's terminals. At the same time, the client can deposit no more than 450 000 tenge through the terminal for one transaction. [IBLOCK_SECTION_ID] => 4620 [~IBLOCK_SECTION_ID] => 4620 [TIMESTAMP_X] => 07/01/2024 10:57:54 am [~TIMESTAMP_X] => 07/01/2024 10:57:54 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [2] => Array ( [ID] => 431100 [~ID] => 431100 [NAME] => Where can I get an alternative account code? [~NAME] => Where can I get an alternative account code? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => An alternative account code for the deposit is specified in the Housing Savings Agreement, as well as in the Certificate.
On the loan - in the bank loan agreement and in the current account agreement.
You can also get an alternative account code on the Bank's WhatsApp channels at +77059251301 and in the Otbasy Bank Telegram channel (@ quanysh_bot account). [~PREVIEW_TEXT] => An alternative account code for the deposit is specified in the Housing Savings Agreement, as well as in the Certificate. On the loan - in the bank loan agreement and in the current account agreement. You can also get an alternative account code on the Bank's WhatsApp channels at +77059251301 and in the Otbasy Bank Telegram channel (@ quanysh_bot account). [IBLOCK_SECTION_ID] => 4620 [~IBLOCK_SECTION_ID] => 4620 [TIMESTAMP_X] => 07/01/2024 10:58:15 am [~TIMESTAMP_X] => 07/01/2024 10:58:15 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [3] => Array ( [ID] => 431103 [~ID] => 431103 [NAME] => What should you indicate on the terminal when you pay for a loan? [~NAME] => What should you indicate on the terminal when you pay for a loan? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => When paying at the terminal, specify an alternative credit code. You can get an alternative account code on the Bank's WhatsApp channels at +77059251301 and in the Otbasy Bank Telegram channel (@ quanysh_bot account). [~PREVIEW_TEXT] => When paying at the terminal, specify an alternative credit code. You can get an alternative account code on the Bank's WhatsApp channels at +77059251301 and in the Otbasy Bank Telegram channel (@ quanysh_bot account). [IBLOCK_SECTION_ID] => 4620 [~IBLOCK_SECTION_ID] => 4620 [TIMESTAMP_X] => 07/01/2024 10:58:39 am [~TIMESTAMP_X] => 07/01/2024 10:58:39 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) ) [4623] => Array ( [0] => Array ( [ID] => 431139 [~ID] => 431139 [NAME] => How to find out the address of the Bank's branch/terminals/counselling centres? [~NAME] => How to find out the address of the Bank's branch/terminals/counselling centres? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => For information on the Bank's addresses, please go to the → Contacts section of the Menu or go here [~PREVIEW_TEXT] => For information on the Bank's addresses, please go to the → Contacts section of the Menu or go here [IBLOCK_SECTION_ID] => 4623 [~IBLOCK_SECTION_ID] => 4623 [TIMESTAMP_X] => 07/01/2024 11:55:47 am [~TIMESTAMP_X] => 07/01/2024 11:55:47 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => html [~PREVIEW_TEXT_TYPE] => html ) [1] => Array ( [ID] => 431142 [~ID] => 431142 [NAME] => How can I contact the Bank's Contact Center? [~NAME] => How can I contact the Bank's Contact Center? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => You can contact the Contact Center of the Bank in the following ways:

- write in WhatsApp to the number +7 705 925 1301 or follow the link;

- write to the Otbasy bank Telegram channel (account @ quanysh_bot) or follow the link;

- Call 300 or 8 800 080 1880. [~PREVIEW_TEXT] => You can contact the Contact Center of the Bank in the following ways:

- write in WhatsApp to the number +7 705 925 1301 or follow the link;

- write to the Otbasy bank Telegram channel (account @ quanysh_bot) or follow the link;

- Call 300 or 8 800 080 1880. [IBLOCK_SECTION_ID] => 4623 [~IBLOCK_SECTION_ID] => 4623 [TIMESTAMP_X] => 07/01/2024 11:54:41 am [~TIMESTAMP_X] => 07/01/2024 11:54:41 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => html [~PREVIEW_TEXT_TYPE] => html ) ) [4626] => Array ( [0] => Array ( [ID] => 431145 [~ID] => 431145 [NAME] => Where to look for branches and terminals in my city? [~NAME] => Where to look for branches and terminals in my city? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => All branches and terminals in the Republic of Kazakhstan can be viewed here [~PREVIEW_TEXT] => All branches and terminals in the Republic of Kazakhstan can be viewed here [IBLOCK_SECTION_ID] => 4626 [~IBLOCK_SECTION_ID] => 4626 [TIMESTAMP_X] => 07/01/2024 11:57:23 am [~TIMESTAMP_X] => 07/01/2024 11:57:23 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => html [~PREVIEW_TEXT_TYPE] => html ) [1] => Array ( [ID] => 431148 [~ID] => 431148 [NAME] => Can I apply on a first-come, first-served basis? [~NAME] => Can I apply on a first-come, first-served basis? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => You can visit a bank branch for advice or conduct banking operations both on a first-come, first-served basis and by pre-booking a queue on the bank's website. In addition, we remind you of the availability of a personal advisor Quanysh, who is ready to help you. All these features are available through messengers convenient for all of us, such as Whatsapp and Telegram, as well as through the Otbasy bank mobile application.

To contact the bot, you just need to write to the number +7 705 925 13 01 in Whatsapp or Telegram (Quanysh_bot). [~PREVIEW_TEXT] => You can visit a bank branch for advice or conduct banking operations both on a first-come, first-served basis and by pre-booking a queue on the bank's website. In addition, we remind you of the availability of a personal advisor Quanysh, who is ready to help you. All these features are available through messengers convenient for all of us, such as Whatsapp and Telegram, as well as through the Otbasy bank mobile application.

To contact the bot, you just need to write to the number +7 705 925 13 01 in Whatsapp or Telegram (Quanysh_bot). [IBLOCK_SECTION_ID] => 4626 [~IBLOCK_SECTION_ID] => 4626 [TIMESTAMP_X] => 07/01/2024 11:59:49 am [~TIMESTAMP_X] => 07/01/2024 11:59:49 am [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => html [~PREVIEW_TEXT_TYPE] => html ) [2] => Array ( [ID] => 431151 [~ID] => 431151 [NAME] => How to sign up for a bank branch? [~NAME] => How to sign up for a bank branch? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => The recording is carried out on the Otbasy Bank website here, as well as in the Otbasy Bank mobile application. [~PREVIEW_TEXT] => The recording is carried out on the Otbasy Bank website here, as well as in the Otbasy Bank mobile application. [IBLOCK_SECTION_ID] => 4626 [~IBLOCK_SECTION_ID] => 4626 [TIMESTAMP_X] => 07/01/2024 12:00:19 pm [~TIMESTAMP_X] => 07/01/2024 12:00:19 pm [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [3] => Array ( [ID] => 431154 [~ID] => 431154 [NAME] => What happens to my reservation if I can't make it in time? [~NAME] => What happens to my reservation if I can't make it in time? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => When booking, you are assigned a time for servicing by the Bank's specialists, in case of delay, the booking time may be missed. In the event of a delay related to the service of a previous customer, the start time of your service may be changed. [~PREVIEW_TEXT] => When booking, you are assigned a time for servicing by the Bank's specialists, in case of delay, the booking time may be missed. In the event of a delay related to the service of a previous customer, the start time of your service may be changed. [IBLOCK_SECTION_ID] => 4626 [~IBLOCK_SECTION_ID] => 4626 [TIMESTAMP_X] => 07/01/2024 12:00:54 pm [~TIMESTAMP_X] => 07/01/2024 12:00:54 pm [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) ) [4629] => Array ( [0] => Array ( [ID] => 431157 [~ID] => 431157 [NAME] => Can I book a queue for today? [~NAME] => Can I book a queue for today? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => It is possible, but the reservation is made at least 30 minutes before the intended visit to the Bank. [~PREVIEW_TEXT] => It is possible, but the reservation is made at least 30 minutes before the intended visit to the Bank. [IBLOCK_SECTION_ID] => 4629 [~IBLOCK_SECTION_ID] => 4629 [TIMESTAMP_X] => 07/01/2024 12:01:43 pm [~TIMESTAMP_X] => 07/01/2024 12:01:43 pm [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [1] => Array ( [ID] => 431160 [~ID] => 431160 [NAME] => Can I make an appointment with a manager in advance? [~NAME] => Can I make an appointment with a manager in advance? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => Yes, you can use the Online Booking service.

Queue reservations are available for a maximum of 20 days, at least 30 minutes before the scheduled date. If the time you selected is busy, please sel ect a different time and date. If everything is booked for the next 20 days, please try to book the queue for the next day fr om the morning.

When booking the queue, please fill in all the fields to open the date and time of the reservation. If there are blank fields, the date and time selection is not available. [~PREVIEW_TEXT] => Yes, you can use the Online Booking service. Queue reservations are available for a maximum of 20 days, at least 30 minutes before the scheduled date. If the time you selected is busy, please sel ect a different time and date. If everything is booked for the next 20 days, please try to book the queue for the next day fr om the morning. When booking the queue, please fill in all the fields to open the date and time of the reservation. If there are blank fields, the date and time selection is not available. [IBLOCK_SECTION_ID] => 4629 [~IBLOCK_SECTION_ID] => 4629 [TIMESTAMP_X] => 07/01/2024 12:02:02 pm [~TIMESTAMP_X] => 07/01/2024 12:02:02 pm [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [2] => Array ( [ID] => 431163 [~ID] => 431163 [NAME] => What if I'm late for my reservation? [~NAME] => What if I'm late for my reservation? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => Maintenance is carried out in accordance with the electronic queue at the branch. However, if you are late for the booked time, you can use the live queue or book a new time. The reservation is available no later than 20 days and no earlier than 30 minutes before the scheduled date. If the time you have chosen is already taken, we kindly ask you to choose another one. In case all available slots are occupied for the next 20 days, we recommend trying to book a queue for the next morning. [~PREVIEW_TEXT] => Maintenance is carried out in accordance with the electronic queue at the branch. However, if you are late for the booked time, you can use the live queue or book a new time. The reservation is available no later than 20 days and no earlier than 30 minutes before the scheduled date. If the time you have chosen is already taken, we kindly ask you to choose another one. In case all available slots are occupied for the next 20 days, we recommend trying to book a queue for the next morning. [IBLOCK_SECTION_ID] => 4629 [~IBLOCK_SECTION_ID] => 4629 [TIMESTAMP_X] => 07/01/2024 12:02:21 pm [~TIMESTAMP_X] => 07/01/2024 12:02:21 pm [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [3] => Array ( [ID] => 431166 [~ID] => 431166 [NAME] => Can I cancel my reservation? [~NAME] => Can I cancel my reservation? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => Yes, you can cancel your reservation on the bank's website. If you are late for the booked time, you can use the live queue or book a new time. The reservation is available no later than 20 days and no earlier than 30 minutes before the scheduled date. If the time you have chosen is already taken, we kindly ask you to choose another one. In case all available slots are occupied for the next 20 days, we recommend trying to book a queue for the next morning. [~PREVIEW_TEXT] => Yes, you can cancel your reservation on the bank's website. If you are late for the booked time, you can use the live queue or book a new time. The reservation is available no later than 20 days and no earlier than 30 minutes before the scheduled date. If the time you have chosen is already taken, we kindly ask you to choose another one. In case all available slots are occupied for the next 20 days, we recommend trying to book a queue for the next morning. [IBLOCK_SECTION_ID] => 4629 [~IBLOCK_SECTION_ID] => 4629 [TIMESTAMP_X] => 07/01/2024 12:02:41 pm [~TIMESTAMP_X] => 07/01/2024 12:02:41 pm [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [4] => Array ( [ID] => 431169 [~ID] => 431169 [NAME] => How can I book a time to visit the Bank? [~NAME] => How can I book a time to visit the Bank? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] => Online booking is available on the Bank's website or through the Otbasy bank application.

Queue reservations are available for a maximum of 20 days, at least 30 minutes before the scheduled date. If the time you selected is busy, please sel ect a different time and date. If everything is booked for the next 20 days, please try to book the queue for the next day fr om the morning.

1)In order to book a queue to the Bank's branch, you need to go to the Bank's website, select "Register to the branch online" and click on the "Register" button.

2) When booking the queue, please fill in all the fields to open the date and time of the reservation. If there are blank fields, the date and time selection is not available. After filling in all the fields, you must click on the "Sign up" button.

3) If the reservation is successful, a window will appear with the pin code and reservation information. When booking the time of the visit to the branch, you will be sent an SMS with the reservation code. [~PREVIEW_TEXT] => Online booking is available on the Bank's website or through the Otbasy bank application. Queue reservations are available for a maximum of 20 days, at least 30 minutes before the scheduled date. If the time you selected is busy, please sel ect a different time and date. If everything is booked for the next 20 days, please try to book the queue for the next day fr om the morning. 1)In order to book a queue to the Bank's branch, you need to go to the Bank's website, select "Register to the branch online" and click on the "Register" button. 2) When booking the queue, please fill in all the fields to open the date and time of the reservation. If there are blank fields, the date and time selection is not available. After filling in all the fields, you must click on the "Sign up" button. 3) If the reservation is successful, a window will appear with the pin code and reservation information. When booking the time of the visit to the branch, you will be sent an SMS with the reservation code. [IBLOCK_SECTION_ID] => 4629 [~IBLOCK_SECTION_ID] => 4629 [TIMESTAMP_X] => 07/01/2024 12:03:04 pm [~TIMESTAMP_X] => 07/01/2024 12:03:04 pm [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) [5] => Array ( [ID] => 431172 [~ID] => 431172 [NAME] => I forgot the reservation code, what should I do? [~NAME] => I forgot the reservation code, what should I do? [IBLOCK_ID] => 171 [~IBLOCK_ID] => 171 [PREVIEW_TEXT] =>
If you've forgotten your reservation code, here's what you can do:

1) If you booked the time of the visit to the branch and received an SMS with a booking code, just find this SMS.
2) If you booked time through the online bank, you can find information about your request in the "Requests" section of your account.
3) If none of the above options are suitable, you can always write to WhatsApp at +77059251301 or to the Telegram channel of Otbasy Bank (account @ quanysh_bot), and the operator will help you to restore the reservation code. [~PREVIEW_TEXT] => If you've forgotten your reservation code, here's what you can do: 1) If you booked the time of the visit to the branch and received an SMS with a booking code, just find this SMS. 2) If you booked time through the online bank, you can find information about your request in the "Requests" section of your account. 3) If none of the above options are suitable, you can always write to WhatsApp at +77059251301 or to the Telegram channel of Otbasy Bank (account @ quanysh_bot), and the operator will help you to restore the reservation code. [IBLOCK_SECTION_ID] => 4629 [~IBLOCK_SECTION_ID] => 4629 [TIMESTAMP_X] => 07/01/2024 12:03:24 pm [~TIMESTAMP_X] => 07/01/2024 12:03:24 pm [PROPERTY_TOP_CAT_VALUE] => [~PROPERTY_TOP_CAT_VALUE] => [PROPERTY_TOP_CAT_ENUM_ID] => [~PROPERTY_TOP_CAT_ENUM_ID] => [PROPERTY_TOP_CAT_VALUE_ID] => [~PROPERTY_TOP_CAT_VALUE_ID] => [PROPERTY_COUNT_VOIT_VALUE] => [~PROPERTY_COUNT_VOIT_VALUE] => [PROPERTY_COUNT_VOIT_VALUE_ID] => [~PROPERTY_COUNT_VOIT_VALUE_ID] => [PROPERTY_VIDEO_URL_VALUE] => [~PROPERTY_VIDEO_URL_VALUE] => [PROPERTY_VIDEO_URL_VALUE_ID] => [~PROPERTY_VIDEO_URL_VALUE_ID] => [PROPERTY_COUNT_VOIT_Y_VALUE] => [~PROPERTY_COUNT_VOIT_Y_VALUE] => [PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [~PROPERTY_COUNT_VOIT_Y_VALUE_ID] => [PROPERTY_COUNT_VOIT_N_VALUE] => [~PROPERTY_COUNT_VOIT_N_VALUE] => [PROPERTY_COUNT_VOIT_N_VALUE_ID] => [~PROPERTY_COUNT_VOIT_N_VALUE_ID] => [PROPERTY_SORT_CAT_VALUE] => [~PROPERTY_SORT_CAT_VALUE] => [PROPERTY_SORT_CAT_VALUE_ID] => [~PROPERTY_SORT_CAT_VALUE_ID] => [SORT] => 500 [~SORT] => 500 [PREVIEW_TEXT_TYPE] => text [~PREVIEW_TEXT_TYPE] => text ) ) ) [TOP_CUR_CAT] => Array ( ) [CURRENT_SE_LIST] => Array ( [4617] => Array ( [NAME] => TOP 10 QUESTIONS [ID] => 4617 [UF_LANG_SECTION] => ) [4620] => Array ( [NAME] => BANK TERMINALS [ID] => 4620 [UF_LANG_SECTION] => ) [4623] => Array ( [NAME] => BANK CONTACTS [ID] => 4623 [UF_LANG_SECTION] => ) [4626] => Array ( [NAME] => ADDRESSES OF BANK BRANCHES [ID] => 4626 [UF_LANG_SECTION] => ) [4629] => Array ( [NAME] => ONLINE BOOKING [ID] => 4629 [UF_LANG_SECTION] => ) ) )
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Request a call