ADDRESS:

Republic of Kazakhstan A05A2X0, Almaty, Abylai Khan Ave., 91

TELEPHONE NUMBERS::

+7 (727) 330-93-00, + 7 (727) 279-35-11

CALL-CENTER:

300, 8-8000-801-880

FAX: +7 (727) 279 35 68

E-MAIL: mail@otbasybank.kz

BANK OFFICE: +7 (727) 330-93-00

ANTI-CORRUPTION AND ANTI-FRAUD HOTLINE:

+7 (727) 330-94-82
antifraud@otbasybank.kz

Postal address:

Republic of Kazakhstan, 050000, Almaty city, Almaly district, Abylai Khan Avenue 91, for the attention of the head of the security subdivision (marked “deliver to named recipient only”)

Audit and registrar details:

PricewaterhouseCoopers LLP
A25D5F6, Almaty, 34 Al-Farabi Ave. Building "A", 4th floor
BIN 970940001318, IIC KZ6783201T0200370000 in JSC Citibank Kazakhstan, BIC CITIKZKA, Kbe 17, KNP 859

Central Securities Depository JSC

050040, Almaty, Satpayev str., 30/8, non-residential premises 163
tel.: +7 (727) 262 08 46, 355 47 60
BIN 970740000154, IIC KZ72125KZT1004300114 in SKO "National Bank of the Republic of Kazakhstan", BIC NBRKKZKX, Kbe 15, KNP 841, ISIN KZ1C00003201

Contact Details of Persons in Charge of Operations with Investors and Shareholders:

Treasury Department, +7 (727) 330-93-00 ext. 00330, 00331

Contact Details of Persons in Charge of this Report:

Department of Planning and Strategic Analysis, +7 (727) 330-93-00 ext. 00360, 00373, 00370

Press Service:

pr@hcsbk.kz (for media inquiries only)
+7 (727) 330-93-00 ext. 00520, 00522, 00521, 00523